Enable India’s fastest growing NBFC’s data management needs.
One of the largest and fastest growing Consumer Finance Companies in India with presence in over 40 cities asked us to help with their data management needs.
- The Challenge
- Manage the growing business document volumes across the country
- Enable secure logistics
- Manage secure and compliant storage of mortgage and other business documents
- Digitize disbursed loan files and upload to the Bank's DMS software within TAT
- Provide backup tape management services and BCP/DR solution.
- The Solution
Customised and secure records management services at Pune and Delhi.
Deployment of dedicated & trained Teams to manage seasonal volumes.
Environment controlled Secure Vault and storage services for mortgage documents.
Secure logistics of documents to archival centres.
In-house software to enable digitization of loan documents and upload of images in their DMS software.
Over-all improvement in process and reduction in TATs.
Media vaulting and retrieval services for backup tapes
Benefit to the Customer
- Provided end-to-end services for Records Management and Digitization needs
- Reduced digitization TAT from 7 days to 2-3 days
- Facilitated product-wise billing
- Handled month-end and seasonal spikes in volumes seamlessly within the agreed TATs.