Mandate Management Services

Explore the end-to-end Mandate Management Solutions from Writer Information.

Pick up, process, manage the entire lifecycle, and report.

The service includes physical pickup of filled mandates from customer locations using our Business Process Services (BPS) teams. It covers the processing of the documents using proprietary ICR and OCR technology.

The Mandate Management Solution takes care of existing and new mandates for the full lifecycle while providing comprehensive summaries of the entire process.

It also comes equipped with one-off, core, and B2B standing authorizations.


Functional capabilities of the Mandate Management Solution

Image-based Mandate Capture Solution

  • Uses intelligent automation with technologies such as Machine Learning (ML), ICR, OCR, Robotics Process Automation (RPA). This reduces processing time and increases your efficiency.

Transaction Manager

  • Generates rule-based, institution-specific outward transactions

  • Receives, routes, and processes, inward transactions

  • Acts as a validator for mandate and transaction status

Payment Gateway

  • Multi-protocol translator for payment networks

  • Customizable API-based design

Web Interface

  • Browser-based, cross-platform interface

  • e-Mandates module also included

  • Supports online requests for amendment and cancellation


  • High performance, high volume storage capacity

Reporting: MIS and Dashboards

  • Complete reporting solution with historical as well as real-time insights into operations
  • Dashboards featuring On-demand, real-time statistics, graphs, and reports


Why should you choose Writer Information for your Business Process Services


Next Steps

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