Businesses are in a transformational state today. The way they are functioning is a transformational shift from the bygone era. The things that had seemed relevant even yesterday are becoming redundant today and new capabilities and systems are emerging to take the centre stage.

In today's metamorphised environment, businesses, and firms are realising that it is not enough to carry on with formal processes. They need to satisfy an extensive range of demands to various stakeholders, to remain relevant for functioning:

  • Customers need innovative, beneficial products as well as services that can bring in a certain level of satisfaction
  • Not only the owners but the shareholders want competent, resourceful, ingenious and smart operations that bring down expenses and thereby and maximizing profits
  • Employees are in need of good work
  • There are statutory and regulatory requirements, which companies need to abide by

In a bid to meet these diverse demands, companies that wish to make an impact, have realised through experience and understanding that  a functional method of operations – that is, one that systematises a venture as per the precise roles, like, marketing or finance – no longer leads to the desired results.

Instead, it makes sense to consider the objectives first, and work towards them through their business process capabilities. Business processes are mostly the responsibilities, resources, capitals and behaviours, which bring out the right value for an organisation. A digital workflow that outlines, implements, systematises, and streams jobs, documents and information from one employee to another, is at the crux of most well-organised and effectual business processes today. In an ideal scenario, each business process helps a company realise its goals and contributes significantly to its success.

Many ventures take an all-inclusive direction to business processes through a well-chalked out business process management, which is today very popularly called BPM. It is often the discipline and the efficient capability for boosting a business process with the help of design, implementation, development, monitoring, and continuous maintenance. Many firms make use of software to plan, establish and control the processes that they have undertaken.

BPM and its different elements

BPM has many subdivisions.

Business process improvement is often termed BPI and applies to a range of practices and procedures to assist the business leaders classify the various process areas that require significant improvement.

Business process reengineering or BPR scrutinizes, evaluates, and restructures business processes.

Process intelligence that is termed as PI, offers monitoring of high-tech business processes and its various activities for apprehending, learning and understanding where interruptions and hiccups might crop up.

The BPM the software has progressed and advanced a lot from those days when computer operator, system analysts, and developers used to apply it for automating the workflow. In today’s age, it has become one of the most essential and advantageous tools for mostly all business users. It now has commanding and influential integration capabilities, which can effortlessly optimise and preserve business processes leading to drive constant and noteworthy enhancement, often leading to the perfection of processes.


  • Category: Home
  • Date: 13-12-2019