Enhancing Digital CX with better process efficiencies at reduced costs
A rapidly growing digital citizenry is driving digital transformation in various business sectors. This has compelled institutions to invest in deploying state-of-the-art digital technologies to catch up with leading global competitors offering wide-ranging and sophisticated services. These challenges combined with mounting pressures of maintaining profitability and client retentions are forcing companies to digitally transform their core business platforms.
Business Process as a Service (BPaaS) is any type of horizontal or vertical business process that is delivered using Cloud Computing as a service model. Completely configurable and connected to services, including SaaS, PaaS and IaaS, BPaaS enables organisations to avail services as per their requirement duration from a shared set of resources across processes and technologies.
Writer Information’s Digital Capability Platform helps you innovate & redefine your business approach by ensuring a complete Digital Experience for your customers. Our framework eliminates human ‘eyes & keys’ to a large extent and optimizes service levels thereby helping you gain competitive advantage enabling IT rationalization, process transformation, cost optimization and enhanced agility.
Our Digital BPaaS Framework Components
Digital Capture and Analysis
MIS Reports and Dashboarding
BPaaS in Banking and Financial Services
By providing integrated digital technology, BPaaS helps deliver a seamless end-to-end digital experience to B&FS customers.It helps improve process automation, increases cost to income ratios and provides better fexibility and scalability to banking operations.
BPaaS in FAO
BPaaS helps to organise FAO in a streamlined way. It standardises common financial processes, centralises pools of deep expertise, and brings global best practice and scale. Leveraging BPaaS helps companies remain abreast of the latest in compliance and regulations, as well as the accounting rules. The tracking of new implementations is seamless, ensuring businesses are up-to-date, always.
BPaaS in Insurance
BPaaS helps Insurers improve their cost effectiveness and to make their processes more flexible and agile. It also helps insurers better manage the underwriting function as well as the new business processes. And, that’s not all. Handling agents more effectively, augmenting multiple distribution channels, and boosting the prospects of renewals becomes more efficient with BPaaS implementation.
Our Value Differentiators
Higher Scalability & Flexibility to Handle Multiple High End Processes
Best in Class RPA enabled Digital Frameworks
Faster TAT and Improved STP Rates
Maximum Cost Optimisation
Vast Improvement in Deliveries and Better Multichannel Capabilities
An enterprise strategy and implementation plan to transform the insurance space